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No bots. No "we'll get back to you in 5–7 working days." Just one person, replying directly. Usually same day.
Bug reports, feature requests, "this is confusing," "I don't understand the fees," "my customer can't pay" — everything. The product gets better when tradies tell us where it's broken.
Security vulnerabilities & data breaches: To report a suspected security issue or data breach, email support@taskdrop.co.uk with “SECURITY” in the subject line. We will respond within 24 hours and comply with our 72-hour reporting obligations to HMRC and the ICO.
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