Direct answers. No fluff.

Visit taskdrop.co.uk, enter your WhatsApp number, and confirm a 6-digit code we send you on WhatsApp. Then fill in a few business details (name, address, VAT setup if applicable) and you're live. Total time: 2–5 minutes.

No credit card. No app to download.

No. TaskDrop runs entirely inside WhatsApp — the app you (and your customers) already have. There's nothing to install, log into or learn. You message TaskDrop the same way you'd message a customer.

Open WhatsApp, message the TaskDrop number, tap Create doc → Invoice. TaskDrop asks a handful of short questions — customer name, job description, price — and generates a branded PDF you can send or download. Done in about 60 seconds.

Three ways to create an invoice or quote: tap through button menus, send a voice note describing the job, or send a photo of a handwritten job sheet. All three show a proof card before creating anything.

Every invoice shows you a proof card before sending — every figure laid out clearly. If something's wrong, tap Try Again or correct it on screen. Your customer only sees the final version when you tap Send.

If you've already sent it and need to amend, tap More → History in WhatsApp, find the invoice, and tap Edit. The customer gets a corrected PDF automatically.

If your phone runs WhatsApp, TaskDrop works. iOS, Android, even WhatsApp Web on a desktop. We don't have an app — the WhatsApp app you already have is the app.

TaskDrop is free, forever. No subscription, no monthly fee, no usage cap that sneaks up on you.

TaskDrop prints your sort code, account number, and bank name on every invoice automatically. Your customer can pay by bank transfer straight from the invoice — free to everyone, forever.

If you want faster payments, TaskDrop Pay adds two options: Instant bank payment or card (1%, 2 working days). Both are optional. If you only ever take manual bank transfers, you'll never give us a penny.

There isn't one. We make money when your customers pay you through TaskDrop Pay — 1% on all TaskDrop Pay transactions and 1% on card payments. That's it. That's the whole business model.

We do this because the alternative — charging you a £19/month subscription — would mean charging you whether you used the product or not. Whether you had a quiet month or a busy one. We didn't want to do that.

There's a fair-use limit of 25 documents every 30 days if you're not using TaskDrop Pay. Most sole traders don't get near that.

If you do hit the limit you have two options: activate TaskDrop Pay (just 1 successful card payment removes the cap permanently for that 30-day window), or email owen@taskdrop.co.uk and we'll raise it — most requests are granted at no cost.

The TaskDrop Pay fee (1% flat) won't increase. The free product won't suddenly become paid. If either ever needs to change — which we don't anticipate — you'll see it months in advance, in writing, on this page.

The exception is Stripe's processor fee (currently 1.5% + 20p for UK card payments). That's set by Stripe, not us, and they may adjust it independently of TaskDrop. We'll always pass through their actual rate, never inflated.

TaskDrop Pay adds payment buttons to every invoice. Your customer chooses how to pay:

🏦 Instant bank payment — Open Banking. Customer authorises in their banking app in 30 seconds. Money arrives in your account in minutes via Faster Payments. No chargebacks.

💳 card payment via Pay Now — standard card payment. Customer enters card details in 30 seconds. Money in 2 working days.

Full breakdown on the TaskDrop Pay page.

Pay By Bank: TaskDrop charges 1%. Stripe also charges their Open Banking processing fee on top. Money arrives in minutes. No chargebacks ever.

card payment via Pay Now: TaskDrop charges 1%. Stripe charges 1.5% + 20p. Total on a £180 job: about £4.70. Money in 2 working days.

Bank transfers remain free for everyone — no fee to TaskDrop, no fee to Stripe.

No. TaskDrop prints your bank details on every invoice — sort code, account number, bank name — so customers can pay by bank transfer without you doing anything extra. That's completely free forever.

TaskDrop Pay adds a Pay Now button to every invoice — customers choose instant bank payment (minutes, no chargebacks) or card (2 working days) on Stripe's secure page. 1% flat, only when they pay. Most tradespeople activate it eventually — but you'll understand why the moment a customer "forgets" to pay for the third time.

Same details a UK bank asks when you open a current account: full legal name, date of birth, home address, last 4 digits of your NI number, and a UK business bank account.

If you've already given TaskDrop your name, address and bank details during onboarding, Stripe pre-fills most of the form. You just confirm and add the NI digits. Total time: about 5 minutes.

For higher transaction volumes (£100k+/year), Stripe may later ask for a photo ID upload. Most UK sole traders never hit that threshold.

Instant bank payments cannot be charged back. Once the customer authorises the payment in their banking app, it's done — there's no dispute mechanism. This is one of the biggest advantages of bank payments for tradespeople.

For card payments, Stripe handles disputes. If a customer charges back, Stripe reviews the case using their fraud systems. For genuine disputes, Stripe asks you to provide evidence — invoice, photos, message history. The money isn't clawed back from your account that day.

Yes, automatically. Your sort code, account number, and bank name appear on every invoice PDF you send. Customers can see your bank details and pay by bank transfer directly — no payment link, no card, no fees to anyone.

You enter your bank details once during onboarding (or in your dashboard). After that, they appear on every document without you having to think about it.

Yes. Go to your dashboard Account tab and enter your scheme and registration number — Gas Safe, NICEIC, NAPIT, ELECSA, WaterSafe, CIPHE, CSCS, FMB, TrustMark, CHAS, or Other. Once saved, it prints automatically as a coloured badge in the footer of every invoice, quote, and job report you send. You never have to type it again.

You can also set it during onboarding — it's the last field on Step 1 before you agree to the terms.

Yes, anytime, from your dashboard. New invoices stop showing the Pay Now button immediately. There's no cancellation fee, no minimum term.

Quotes — fixed price or hourly. Sent as a branded PDF; customers can accept by tapping a link.

Invoices — tax-compliant, with sequential reference numbers. Auto-generated from accepted quotes if you want.

Job reports — written records of site visits, inspections and work completed.

Every document is HMRC-compliant and includes the details required for VAT (if you're registered) and CIS (if applicable).

Yes. During setup you tell us if you're VAT registered, and on which scheme — Standard or Flat Rate. TaskDrop then handles the calculations on every quote and invoice automatically.

Standard VAT: 20% added to ex-VAT amounts. Flat Rate Scheme: VAT charged at 20% on invoices, but you pay HMRC at your flat-rate percentage. We track both numbers for you.

Not VAT registered (under £90k turnover)? TaskDrop just leaves VAT off — your invoices are clean.

If you work as a CIS subcontractor, TaskDrop deducts CIS from labour automatically. Invoice clearly shows: total labour, materials, CIS deduction (20% gross / 30% gross / 0% verified), and net amount payable.

Your contractor gets a clean invoice they can submit to HMRC. You keep records that match what they've deducted.

Yes. Hold record on WhatsApp and describe the job — "boiler service for Mrs Patel, £180" — and TaskDrop pulls out the customer name, work description and price. You confirm before anything's sent.

Any UK accent works: Scottish, Brummie, Scouse, Welsh, Geordie. Background noise on site is handled.

Yes. Send a photo of any handwritten job sheet, scribbled note, or typed receipt to TaskDrop on WhatsApp. AI reads it and extracts the customer name, address, job description, price, materials, and CIS flag. You then choose whether to create an invoice or a quote — and see a proof card before anything is generated.

Works with most handwriting in decent light. If anything's unclear or missing, TaskDrop asks you to fill it in. Full guide here.

Yes. Use the Money menu option and log your daily expenses when needed: "Fuel, £63."

All expenses are stored against your account, exportable as a CSV for your accountant. Mileage tracking is also available.

Yes — TaskDrop has direct MTD ITSA submission built and sandbox-tested. HMRC production credentials have been applied for and acknowledged by HMRC — live filing will activate once approved. Your records are kept in MTD-ready format throughout, and the submission feature will activate automatically once approved.

Once live, you will connect your HMRC account once from the MTD Records tab. TaskDrop will aggregate your quarterly income and expenses and submit directly to HMRC's Making Tax Digital API in one tap. Re-authentication will be required before each submission for security.

It is the only MTD ITSA software built around WhatsApp — invoice from your phone, submit quarterly returns from your dashboard.

If your income from self-employment is over £50,000 — you must comply from 6 April 2026. This means quarterly submissions to HMRC, starting with Q1 (6 April – 5 July 2026), due by 5 August 2026.

If your income is over £30,000 — mandatory from April 2027.

If your income is over £20,000 — mandatory from April 2028.

If you're not sure which threshold applies, speak to your accountant. If you're over £50,000 now and not yet set up, connect your HMRC account from the MTD Records tab in your dashboard today.

No. Every tradesperson on TaskDrop gets the same product. Quote, invoice, expenses, payment reminders, customer address book, direct MTD ITSA submission to HMRC (production credentials acknowledged by HMRC, approval in progress), voice notes — all included, free.

We don't have "Starter" and "Pro" tiers. There's TaskDrop. That's it.

Your business and customer data is stored in the EU (Ireland region, via Supabase). All of it is encrypted at rest and in transit. We don't move data outside the EU, ever.

TaskDrop is registered with the UK ICO (registration number ZC122710) and is UK GDPR compliant.

No. Never. Your invoices are yours, your customer list is yours. We don't share, license or sell aggregated insights either. The whole business model — TaskDrop free + 1% on payments — depends on you trusting us with this. So we don't betray that trust.

Visit your dashboard at taskdrop.co.uk/dashboard — tap the Account tab and scroll to Your data rights. You can permanently delete all your data instantly. No phone call, no retention dance, no exit fees.

Your data is retained for 90 days in case you change your mind, then permanently deleted unless you ask for an export first.

Yes — anytime. Log into your dashboard at taskdrop.co.uk/dashboard and tap Export for a CSV of all your invoices, quotes, expenses and customer data.

Realistic question for a one-person business. If TaskDrop ever has to shut down — for any reason — we commit to giving every active user 90 days notice and a complete data export of everything they have on us. No data lost, no customer caught short.

This is in writing because it should be.